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Privacy Policy

Privacy Policy

Last Updated: January 3, 2026

Praxtify (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information when you use our enterprise automation and AI solutions.

Information We Collect

Information You Provide

  • Account Information: Name, email address, company name, job title, phone number
  • Business Information: Company size, industry, use case details
  • Payment Information: Billing address, payment method details (processed by third-party payment processors)
  • Communications: Messages, support tickets, feedback you send to us

Automatically Collected Information

  • Usage Data: Features used, automation workflows created, API calls made
  • Technical Data: IP address, browser type, device information, operating system
  • Cookies and Tracking: As detailed in our Cookie Policy
  • Log Data: Timestamps, error logs, system activity

Data Processed Through Our Services

  • Business Data: Data you input into our automation systems and AI tools
  • Integration Data: Data accessed from third-party services you connect (CRM, email, databases, etc.)
  • AI Processing Data: Prompts, inputs, and outputs from AI interactions

How We Use Your Information

Service Delivery

  • Provide, maintain, and improve our automation and AI services
  • Process your requests and transactions
  • Customize and optimize workflows for your business needs
  • Provide customer support and respond to inquiries

Business Operations

  • Billing and account management
  • Communicate service updates, security alerts, and administrative messages
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our agreements

Analytics and Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and capabilities
  • Conduct research and development on AI and automation technologies

Marketing (With Your Consent)

  • Send promotional materials about new features and services
  • Share case studies and success stories (anonymized unless you provide explicit consent)

How We Share Your Information

Third-Party Service Providers

We share data with trusted partners who help us operate our business:

  • Cloud Infrastructure: Google Cloud, AWS, Azure for hosting and storage
  • AI Providers: OpenAI, Anthropic, and other AI service providers for processing
  • Automation Platforms: n8n, Make, Zapier for workflow execution
  • Payment Processors: For billing and payment processing
  • Analytics Tools: For service improvement and monitoring

Important: These providers are contractually obligated to protect your data, but we are not responsible for their independent privacy practices. Please review our Disclaimer for limitations.

Business Integrations

  • Data shared with third-party services you explicitly connect (CRM, marketing tools, databases)
  • Integration data is shared only as necessary to provide the requested functionality

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to:

  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Comply with regulatory obligations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Storage and Security

Where We Store Data

  • Primary data storage in secure cloud infrastructure (location varies by service tier)
  • Backup systems maintained in geographically distributed locations
  • For more details, see our Security Policy

Data Retention

  • Account Data: Retained while your account is active and for a reasonable period thereafter
  • Business Data: Retained according to your subscription plan and data retention settings
  • Legal Requirements: Some data may be retained longer to comply with legal obligations
  • Deletion: You may request data deletion by contacting privacy@moccasin-bee-556390.hostingersite.com

Security Measures

  • Encryption in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security audits and monitoring
  • Employee training on data protection

Note: Despite our security measures, no system is completely secure. See our Disclaimer for security limitations.

Your Rights and Choices

Access and Control

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (subject to legal retention requirements)
  • Export your data in a portable format
  • Opt-out of marketing communications

Data Processing Rights (for EU/EEA Users)

Under GDPR, you have additional rights including:

  • Right to restriction of processing
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

Exercising Your Rights

To exercise these rights, contact us at: privacy@moccasin-bee-556390.hostingersite.com

International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with applicable data protection laws

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Third-Party Links and Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies.

AI and Data Processing

AI Model Training

  • We do not use your business data to train public AI models
  • Your data may be processed by third-party AI providers according to their terms
  • We implement contractual safeguards to protect your data

Data Anonymization

  • We may use aggregated, anonymized data for analytics and service improvement
  • Anonymized data cannot be traced back to individual users

Cookie Policy

For detailed information about our use of cookies and tracking technologies, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notification to registered users
  • Displaying a notice in our application

Contact Us

For privacy-related questions or requests:

Data Protection Officer

For EU/EEA users, you may contact our Data Protection Officer at: dpo@moccasin-bee-556390.hostingersite.com

Related Documents

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